(For System Administrators)
Most data problems are the result of saving to the remote server instead of your local computer. You can use the Data application to navigate through your folders and move the misplaced file(s) to the correct location if necessary. It can also be used to copy media files into your new environment as part of your move to the Senior Systems Cloud.
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Note: Files accidentally saved to the My Documents folder on the server will likely not be retrievable. |
Click to open the Network Drives App.
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Note: The first time you try to save or access a file on your local machine, you may receive a security warning asking for permission to access your local files. You should select 'Permit all access' and 'Do not ask me again for this site' to properly set these permissions so that you can save files to your local machine, and avoid having to constantly respond to this message. |
The Network Drives app opens, giving you an explorer-type tool.
Use the tool to find and move files between different locations on both the server and your local machine. In general, the following drives are mapped for your use:
| Drive Letter | Mapped To... |
| R: | A shared data drive set up for your school on the Senior Systems remote server (host); only used for files that are intended to be shared by ALL users |
| M: | A media drive on the remote server containing all the database media folders for your school (host) |
| C: | The Local C: drive (root folder) on your local computer; where you will normally save files |
| Other | Other options may be network drives, secondary hard drive (such as D:) and/or CD and DVD drives on your local computer (client) |
See How To Save Files for details regarding drive mapping and general usage guidelines.
Cloud Services User Guide (for End User)
Cloud Services User Guide (for Sys Admin)
Toll-Free: 888-480-0102, option 1
Email: support@senior-systems.com